Shipping Information
Your shipment will be sent to you insured, signature required, using UPS or FedEx or through the US Post Office. Shipping rates for online purchase are following the Carrier's Price Chart.

All jewelry is shipped insured- signature required and usually is by air delivery although ground shipment may be used. In some cases we may require or suggest that your package be sent US Post Office,
Registered Mail only. John Marks Co will only ship merchandise to United States addresses, or US Embassy addresses. If foreign addresses are verified by Paypal we could eventuelly ship abroad to a verified address.
We do not take or process phone or online orders. Only Bankcards used as payment and must be issued by a US bank and your billing address for your order must match the billing address on record with your credit card company. Credit cards issued by non US banks can only be used if Paypal verified. For your protection all orders are shipped to the billing address on your credit card.

If you would like to have us consider making an exception to this policy due to your individual circumstances, you will need to contact your credit card company and provide them with your alternate shipping address.
Please then contact us by phone or e-mail and provide us with both your billing address and the alternate shipping address. We will need both for verification. Your credit card company can be contacted at the number on the back of your bankcard. In some cases we are not able to facilitate your request to use an alternate shipping address.
We appreciate your understanding of our effort to protect you the consumer and John Marks Co against credit card fraud. In stock items that need no modifications or ring sizing will be shipped usually within 3-6 days (excluding weekends and holidays) of your order being placed. We will try and accommodate rush orders or overnight delivery requests within the United States. Notify us of your special requests in the comment section of your order form.
Packages will in most cases be sent UPS or FedEx, usually with 2-3 day delivery. Please allow 3-4 days for processing of your order and to prepare your selection for shipment. (Add additional time if ring sizing or other modifications are needed).

P.O. Box shipments within the USA
Only orders to physical street addresses within the US can be shipped FedEx or UPS. Orders to P.O. Box addresses must be shipped through the US Post Office and may take additional time to arrive. Your package should arrive to you within 3-5 days of the shipping date when sent through the US Post Office to a US address (non Military). Please contact us if you need confirmation of the exact shipping date. Free shipping on all online orders over $180.00 Our normal shipping rates are: Sales Tax Local PA taxes, if applicable, will be added to your order. Sales tax is determinate on the shipping address. If you have any questions about our shipping policies, please contact us at info@marksjewels.com or call (215) 667-8043.

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